For the past years, we have adopted the following processes to custom-build solution to help our clients to achieve business success. Our Robust Solution Building Processes will ensure our solutions are designed to be on-target, effective and efficient.
This practical model ensures the provision of the "On-Strategy" Solution, catering for your corporate objectives.
Meet with management & project owner for understanding the background, business needs & expectation of the Project, thus establishing the Project Objectives.
Conduct interview/focus group with related stakeholders to identify the underlying issues & challenges.
Define the implementation strategy, the solution process & performance metrics to align with the agreed Project Objectives.
Develop the pilot program, if appropriate, to ensure the practicality of the Solution.
Develop the Solution.
Conduct solution rollout.
Conduct post-implementation evaluation.
Our process is to ensure that all training programs are designed to be On-Target, effective and efficient.
Identify the performance gaps by studying the major work activities of the participants. The collected information will be used for building client specific cases & exercises to encourage interactive discussion during the program delivery.
Develop the program content and format that will facilitate the participants to understand the core knowledge of the subject and to master the skills for workplace usage.
Deliver the training program by sophisticated facilitator within the defined time schedule.
Observe the participants’ behaviors and collect their views during the program.
Communicate the feedback and propose follow-up actions for the client.
Review the actual workplace usage with the participants and identify areas for improvement.